Deliveries


COVID-19 Information: dear customers, at Retrofootball® and Retrorugby® remain fully operational. New wave of Corona Virus epidemic may affect some deliveries in the UK or Europe but we are fully active. Should there be a change in the situation we will duly inform our clients in our social networks and in our website.

We ship our products worlwide. For our international shipments, we work with Zeleris who is supported for Express deliveries by FEDEX or DHL Express and in local correspondents for standard shipments in European countries.

Products in stock:

  • UK and EU deliveries: products will be delivered within 2-5 working days for Express deliveries (we ship with FEDEX or DHL Express).
  • Rest of the world: products will be delivered by FEDEX or DHL Express within 5-7 working days.

Products out of stock: when the product is out of stock, but in stock in the store of the brand, it will be indicated in the size with the expected delivery time. Delivery time is indicated depending on the brand. If you buy several products, your purchase order is considered a package. The shipping time will be determined by the product with the longest delivery time. These are the delivery times of the brands:

  • 3-4 weeks delay from the day of the order: Copa Football, Copa Classic, Score Draw, Okawa, Retrofootball.
  • 6-8 weeks delay from the day of the order: TOFFS, Cruyff Classics, Le Coq Sportif, Cotton.

IMPORTANT NOTE:

  • Delivery times : delivery deadlines are approximate (not binding), there may be occasional delays due to logistical issues.
  • Errors in the address and/or redirections: please double check all address details, postcode and other relevant order data carefully. We cannot guarantee delivery for orders with address errors. The costs of changing the delivery address or redirection will be borne by the customer.
  • Custom duties outside of the UK and EU : customers will be responsible for any extra customs charges for countries outside the EU both for receiving the purchased goods and for exchanges or returns. We recommend that you check with DHL Express before placing your order.
  • Birthdays or special dates deliveries: If you need to receive an item for a special occasion such as birthdays, special celebrations or events, anniversaries, etc, please contact us by email info@retrofootball.co.uk to confirm the possibility of arranging an express shipment and to make sure it arrives at the desired time.

Please check the package on arrival. Should the parcel have been damaged in the shipping process, the customer must inform Retrofootball immediately. In case of a defective delivery, we recommend to contact Retrofootball within 48 hours. A new item will be sent once you have returned the defective item in its original packaging and the shipping costs will be reimbursed.

Force majeure events that discharge retrofootball of delivery are wars, fires and the impossibility of being served by our suppliers.